Partner Manager (H/F)

Overview

> 6 months contract starting in January 2026

We are looking for a Partner Manager to join a GAFA.

The Partner Manager will join a Credit Operations team within a leading global organization, focusing on credit payment products delivered in collaboration with external financial partners. This role is responsible for ensuring seamless customer experiences while balancing day-to-day operational tasks and strategic initiatives.

The ideal candidate will be customer-focused, data-driven, and adept at managing cross-functional projects in a fast-paced environment.

Key Responsibilities

• Partner and Stakeholder Management:
• Coordinate relationships with external financial partners and internal teams (e.g., Product, Marketing, Legal, Customer Service).
• Address technical or commercial escalations and align business objectives.
• Project and Process Improvement:
• Identify and resolve customer pain points through collaborative projects.
• Propose solutions to optimize processes and develop performance metrics.
• Drive automation and standardization to enhance efficiency and scalability.
• Data-Driven Analysis:
• Conduct deep-dive analyses to uncover trends and improvement opportunities.
• Present findings and recommendations to stakeholders and leadership.
• Cross-Functional Collaboration:
• Work with technical and non-technical teams to support the launch and evolution of payment products.

Required Qualifications

• Proven experience in program or project management.
• Strong ability to use data and metrics to drive operational improvements.
• Experience in end-to-end project delivery and communicating results to senior leadership.
• Excellent cross-functional collaboration skills with technical and non-technical teams.
• Fluency in English (required).

Preferred Qualifications

• Master’s degree or MBA in Business, Operations, or a related field.
• Experience in process improvement, automation, or standardization.
• Ability to solve complex problems in a dynamic environment.
• Additional languages (e.g., French, Spanish, Italian, or German) are a plus.