Operations Associate

Overview

Join a global leader in technology as a Strategy & Operations Associate and make a direct impact on how their Go-To-Market (GTM) and HR operations function at scale. This dynamic role offers a unique blend of strategic thinking and operational execution, providing an exceptional opportunity to sharpen your expertise in a fast-paced, high-visibility environment. You will be a key player in developing and implementing an internal business activation strategy, managing substantial budgets, and driving data-driven insights that influence senior leadership decisions. This is a chance to leave your mark on a global organization and accelerate your career growth.

This is a maternity cover position, with 8 months duration. Onsite presence is required. 

As a Strategy & Operations Associate, you will be responsible for:

• Overseeing day-to-day business operations for a large contingent workforce team.
• Tracking, managing, and reporting on team Key Performance Indicators (KPIs), insights, and performance metrics to inform strategic decision-making.
• Managing a multi-million dollar budget, encompassing forecasting, expense tracking, adjustments, and reporting on travel and expenses.
• Conducting quantitative and qualitative analyses (e.g., employee sentiment surveys, time study projects) and translating findings into clear, actionable insights.
• Developing reporting frameworks and dashboards to monitor progress against business objectives.
• Providing leadership with data-driven insights for weekly business reviews and quarterly surveys, influencing key operational and personnel decisions.
• Contributing to the development and execution of an internal business activation strategy, ensuring alignment of resources and processes with organizational goals.
• Collaborating cross-functionally with HR, staffing, and compliance partners on headcount planning, workforce onboarding/offboarding, and risk & compliance initiatives.
• Supporting strategic assessments by evaluating trade-offs, risks, and opportunities, and recommending data-driven solutions.
• Managing senior executive communications, including preparing internal updates, presentations, and business reviews.
• Maintaining alignment across GTM teams, HR, and resource management stakeholders.
• Managing internal communication processes to ensure clarity and consistency across the organization.

Must-Have Qualifications:

• Minimum 5 years of experience in operations, strategy, business analysis, or consulting, preferably within the technology or consulting industry.
• Proven ability to analyze complex data sets, extract meaningful insights, and translate them into actionable business recommendations.
• Strong experience in operations and process management, with a demonstrated track record of improving efficiency and scaling best practices.
• Exceptional written and verbal communication skills, including the ability to present complex information clearly and concisely to executive audiences.
• Experience with budget management and financial forecasting.
• Strong project management skills, with the ability to manage projects end-to-end independently.
• Familiarity with business operations tools such as Google Workspace, Salesforce, or Tableau.