Sales Support Representative
Overview
Placement Type:
Temporary
Compensation:
£221.52 max per day PAYE
Start Date:
07 Jan, 2024
We are seeking a highly qualified Sales Support Specialist to join our fintech client’s team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries. The ideal candidate should possess extensive experience in sales enviornment. You should have the ability to analyze and interpret sales metrics, demonstrating a goal-oriented mindset. Strong teamwork and interpersonal skills are essential for success in this role. By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.
Responsibilities:
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
- Provide data and guides to help the sales team Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Skills:
- Proven work experience in sales support
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills Analytical and multitasking skills
- Teamwork and motivational skills BS degree in Marketing or associates degree in relevant field a plus
*There is a deadline for this role, successful candidates will be contacted by EOD Friday (12/07). If you don’t hear back, please assume you have not been shortlisted*
Client Description
Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven by artificial intelligence, and their accounting software is one of their most recognisable creations. Considered one of the top companies to work for, they are proud of their company culture and entrepreneurial spirit.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.